FestMates
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Contact & Support

Feedback, bug reports, organiser enquiries, anything else. The form below lands in our inbox.

Common questions

Quick answers before you write. If yours isn't here, the form is right below.

I'm an organiser, can my festival be in the app?

Yes. Send us a message with the festival name, dates, website, and the format you publish your line-up in. We'll reply with the next steps.

I found a bug or my line-up is wrong.

Use the form below with the festival name, the screen you were on, and a screenshot if you have one. Festival schedules change often and our data comes from a mix of sources, so we appreciate the heads-up and we'll update the entry.

Is my data sent anywhere?

In the current version, saved festivals, day plans, pins, and notes are stored on your phone. We collect anonymous error and usage signals to help us improve reliability. See the Privacy Policy for the full breakdown.

Send us a message

We read every message. Replies usually go out within a couple of days.